Technical Issues

Known Error Messages:

  • Account Banned: Your Penguin/Account is banned, Contact Customer Support (help.disney.com) for details.
  • Account Error: They aren’t able to update/create your Account. Or the Team is updating servers.
  • Connection Error: When your Connection was lost, or the Server/World is full.
  • Network Connection Error: When there is no Connection to the Internet.
  • Warning: You said something that is breaking the Rules, if you continue doing that you will get Banned.

Connectivity:

Website Issues: