QA: How do App Updates work?

Hiya Penguins!

Most of you had questions about how did updates work and why will updates came earlier for Android and later for iOS. If you haven’t seen the CPI post about it, you can check it out right here.

Why do some players get an early release?
The team does a lot of testing, but sometimes they can’t know how an update will work until thousands of players are using it. An early release lets the team see how everything holds up before more players arrive.

Why can’t I see my friends after an update?
Some players will be using the new version and others will be on the old version. To prevent weird bugs, players on different versions won’t see each other.

If you’re not able to see your friends, you might want to check if there’s an update for you to download. Your friends can do the same.

Why am I sometimes forced to update?
Once most players have updated to the new version, the team will make it so that everyone left will also be updated. This way, there isn’t a small number of players playing alone.

Hopefully, this will answer some of your questions. Of course, if you have more you can contact the Support team at the emails of your respective language:

English- support@clubpenguinisland.com

Español- support.es@clubpenguinisland.com

Francais- support.fr@clubpenguinisland.com

Portugues- support.pt@clubpenguinisland.com

Well, that’s all for this post.

Until next post,

waddle-on-en_1490736888-04362

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s